Frequent questions

    In order to help you before your visit, below we answer the most common questions from our diners. If the question you want to ask us is not among those we detail, we will be happy to resolve it:

    Telephone attention hours

    Monday and Tuesday:

    • From 09:30 to 14:00

    Wednesday to Sunday:

    • Mornings from 10:00 to 16:30
    • Afternoons from 8:00 p.m. to 11:30 p.m. (subject to winter/summer schedules)

    How do I formalize my reservation?

    The reservation system will request a mobile phone number and/or email. You will receive a confirmation and formalization message via SMS or email. The system will send you a new reconfirmation/reminder message 24 hours before your reservation.

    What should I do if I cannot attend on the day of the reservation?

    You can change the reservation date or transfer your reservation to a third person. The reservation can also be canceled through the reservation SMS or email.

    If you have any questions you can contact us at 943 642 789.

    The reservation can be canceled without charge, if notified 24 hours in advance.

    Groups, how do I make my reservation?

    You can do it via the web or by phone. For more than 7 people, we recommend making this type of reservation at least a week in advance.

    Our team will contact you to arrange a menu.

    Are reservations made at the tavern?

    It is a traditional and popular tavern and operates as such, with no reservation option. So you can visit us whenever you want.

    There are diners who want to eat à la carte and other tasting menus, is it possible?

    The tasting menus are served to a full table, with the same menu for all diners. If there are allergies, intolerances or food restrictions, they are adapted according to the menu chosen by the table. The letter will follow the same dynamic.

    I am allergic/intolerant/vegetarian/vegan/pescetarian: can the menus be adapted?

    Yeah. We ask that you please notify us in advance, so that we can adapt your menu and offer you the best possible experience.

    Regarding the choice of wine, the sommelier team can make a pre-selection of wine adjusting to the taste and budget you desire.

    How can I get to the restaurant?

    Does the restaurant have parking?

    We do not have our own parking, but there are public parking lots near the restaurant.

    In the summer season, weekends and holidays, we recommend coming a little before the time of your reservation, since on those dates it is more difficult to find a parking space.

    Furthermore, it is always advisable to take a walk through the old town of Hondarribia before coming to enjoy Alameda.

    What dress code does the restaurant have?

    Our dress code is casual.

    Can I go with children?

    Of course, the little ones are also welcome.

    Pets Allowed?

    For the comfort of all our clients, we do not accept pets, except for duly accredited assistance dogs.